Privacy Policy

Metelec Ltd is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Metelec Ltd site and governs data collection and usage. By using the Metelec Ltd site, you consent to the data practices described in this statement.

Collection of your Personal Information

Metelec Ltd collects personally identifiable information, such as your email address, name, home or work address or telephone number. Metelec Ltd also collects anonymous demographic information, which is not unique to you, such as your post code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Metelec Ltd. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Metelec Ltd for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Metelec Ltd site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Metelec Ltd public message boards, this information may be collected and used by others. Note: Metelec Ltd does not read any of your private online communications.

Metelec Ltd encourages you to review the privacy statements of Web sites you choose to link to from Metelec Ltd so that you can understand how those Web sites collect, use and share your information. Metelec Ltd is not responsible for the privacy statements or other content on Web sites outside of the Metelec Ltd and Metelec Ltd family of Web sites.

Use of your Personal Information

Metelec Ltd collects and uses your personal information to operate the Metelec Ltd Web site and deliver the services you have requested. Metelec Ltd also uses your personally identifiable information to inform you of other products or services available from Metelec Ltd and its affiliates. Metelec Ltd may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Metelec Ltd does not sell, rent or lease its customer lists to third parties. Metelec Ltd may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Metelec Ltd may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Metelec Ltd, and they are required to maintain the confidentiality of your information.

Metelec Ltd does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Metelec Ltd keeps track of the Web sites and pages our customers visit within Metelec Ltd, in order to determine what Metelec Ltd services are the most popular. This data is used to deliver customised content and advertising within Metelec Ltd to customers whose behaviour indicates that they are interested in a particular subject area.

Metelec Ltd and Google will use personal data where consent has been given. Details to Google’s Privacy & Terms site can be viewed here.

Metelec Ltd Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Metelec Ltd or the site; (b) protect and defend the rights or property of Metelec Ltd; and, (c) act under exigent circumstances to protect the personal safety of users of Metelec Ltd, or the public.

Use of Cookies

The Metelec Ltd Web site use “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise Metelec Ltd pages, or register with Metelec Ltd site or services, a cookie helps Metelec Ltd to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Metelec Ltd Web site, the information you previously provided can be retrieved, so you can easily use the Metelec Ltd features that you customised.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Metelec Ltd services or Web sites you visit.

Security of your Personal Information

Metelec Ltd secures your personal information from onauthorised access, use or disclosure. Metelec Ltd secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from onauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Metelec Ltd will occasionally update this Statement of Privacy to reflect company and customer feedback. Metelec Ltd encourages you to periodically review this Statement to be informed of how Metelec Ltd is protecting your information.

Contact Information

Metelec Ltd welcomes your comments regarding this Statement of Privacy. If you believe that Metelec Ltd has not adhered to this Statement, please contact Metelec Ltd at sales@metelec.co.ukWe will use commercially reasonable efforts to promptly determine and remedy the problem.